The Conscious Care & Support (CCS) Five-Step Process

When emergency responders arrive on the scene of an accident, they know exactly what to do: ABC—airways, breathing, circulation.

Those of us who care for individuals with Autism/DD are also often emergency responders, and we too need to know exactly what to do. The CCS process is our automatic five-step emergency response. Our graduates learn to apply it in situations ranging from low-stress conflict to high-stress aggression. As a result, their response is calm, conscious and compassionate.

These steps are a learned set of skills, the culmination of the whole CCS program of understanding the best practice through constant research and developing capacity through “B-FIT” Mindfulness practice.

Step One: CATCH

Catching oneself “here, now” and having an enhanced awareness of one’s sensations and thoughts in the “present moment”.

Step Two: CALM

Not impulsively reacting to any thought or feeling but intentionally calming one’s self through the B-Fit mindfulness practice; as a result, the individual receiving support also becomes calm.


Objectively assessing the needs of the individual, and choosing the best possible response, based on knowledge of best practices and understanding of the person supported.


Being present with the individual you are supporting—really seeing them—and being respectful, kind and caring, even if the individual’s response makes it very difficult to feel that way.


Ensuring that one’s actions throughout the interaction with the individual with Autism/DD are not only mindful and compassionate, but also authentic, timely and effective.

"Peter has provided us with the scaffolding for human compassion and kindness which are the foundations of good healthcare and support. He shows us that both of these qualities are achievable by simply shifting our attention from tasks and outcomes to relationship based care - shifting from doing to being! In a world so deeply dependent on the misuse of power to mobilize others, CCS offers us an alternative use of intent. We can change the world and ourselves through acts of Conscious Care and Support and harvest its compassion. Imagine, we could be more effective and efficient if we were more human.”
Michele Chaban, Director, AMM, Factor-Inwentash School of Social Work, University of Toronto